26 February, 2009
RTFM
The (rhetorical) challenge: by phone, to explain how to transfer music from a CD to an mp3 player when:
- The player is little more than a USB memory stick with a headphone socket and which came with no software.
- The operator willfully and aggressively rejects the idea of learning anything, whatsoever, about computers.
- The computer is running 'baseline' Windows XP Home. You may instruct the operator to install additional software, but will have to talk the operator through every stage of the procedure.
- You may not introduce the concept of 'ripping' – not the word, the concept, however phrased.
- You may not use any jargon, where the word "settings" is unacceptable jargon.
Go. 'Cos it's ****ing defeated me.
Posted by Ministry at 18:52
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