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10 April, 2008

I'll have that to take out, please

I use the free Zonealarm firewall on my home PC (not at work); it's more than adequate for my needs and did I mention it's free?

Recently, the updates procedure has become annoying, even unworkable for those of us still using dialup* .
I'd been accustomed to downloading the latest update file to my work PC every couple of months, then taking it home on a USB stick to install there. Yet the initial download is now merely a download-management 'applet' which in turn only obtains the real ~46 Mb update once installation begins on the destination PC. The applet claims to offer a 'download only, install later' option, but if one selects that, the 'Okay' button is greyed out – one can only download to the intended destination PC, as part of the installation procedure.

I think I've found a workaround. If one checks for updates from within Zonealarm, rather than from the ZA website, the URL of the ~46 Mb file is revealed. I cut-and-pasted that into an e-mail, and have successfully downloaded the right file to my work PC without having to install it. Here's the URL, if anyone else needs it.

However, that's incidental: the real point of this entry is an appeal to software developers.
Please don't forget dialup users, or at the very least, don't deliberately obstruct 'third-party' downloads. If this is an attempt to discourage use of your free software, it won't make me transfer to your commercial software – I'll merely switch to your competitor.


*: I have unlimited access to a better-than-broadband connection at work and a web-orientated job, so neither need nor particularly want much of a web connection from home. After a day in front of a computer, that's the last thing I want to do with my evening.

Comments

yup -- i HATE that coding attitude. "it works for me"

well, yes. but we're not all you.

apple yonks back alienated most of its most ardent by suddenly refusing to allow the clubs/mags/etc to distribute its macosx upgrades on CD. everyone had to download them live. (average update size 50-100mb) thank god broadband became cheap, or there would have been some serious turnings-away.

for a real laugh, kick off systemupdate on leopard. instant teethgrinding at the ARROGANCE of the coders. "take over and lock up my machine irrecoverably for the duration of the download and update? why, THANK YOU"

*ticks another Further Regression box on the form*

Posted by Saltation at April 11, 2008 12:47 AM
for a real laugh, kick off systemupdate on leopard. instant teethgrinding at the ARROGANCE of the coders. "take over and lock up my machine irrecoverably for the duration of the download and update? why, THANK YOU"

Is that new to Leopard then? I've got a 12" Powerbook running Tiger and Software Update is quite happy to download and install stuff in the background while I carry on using the machine.

Posted by danbee at April 11, 2008 08:51 AM
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